1. The .IN Domain Name Dispute Resolution Policy (INDRP). This document explains what types of disputes can be brought, and the criteria that will be considered by the arbitrators.
2. The INDRP Rules of Procedure. These Rules describe how to file a complaint, how to respond to a complaint, the fees, communications, and the other procedures that will be used.

All dispute shall be subject to the jurisdiction of Delhi courts only.

Any person or entity may initiate an arbitration proceeding by submitting a Complaint to the .IN Registry in accordance with the Dispute Resolution Policy and these Rules of Procedure.

The envelopes containing the Complaint should be clearly superscribed on the right hand side corner the .in domain name in dispute and the complainant number. The Complaint should be addressed to:

.IN Registry

c/o NIXI (National Internet eXchange of India)

Regd. Office: Incube Business Centre, 5th Floor

18, Nehru Place

New Delhi 110019

India

Tel: +91 11 3061 4624 / 4625

Fax: +91 11 3061 4629

E-Mail: registry@nixi.in

Please note that the address may change over a period of time, so check INREGISTRY website for latest communication address that may be published on the Registry’s website from time to time.

The Complaint and the annexures attached to it should be submitted in hard copy and as far as possible in electronic form also and shall incorporate the following:

1. A request that the Complaint be submitted to arbitration in accordance with the Dispute Resolution Policy and the Rules framed thereunder,
2. state the name, postal and e-mail addresses, and the telephone and facsimile numbers of the Complainant and of any representative authorised to act for the Complainant in the arbitration proceeding and also specify a preferred method of communication to it i.e. by email, postal mail or facsimile.
3. provide the name of the Respondent and all information (including any postal and e-mail addresses and telephone and facsimile numbers) known to the Complainant regarding how to contact the Respondent including contact information based on any pre-Complaint dealings, to allow the .IN Registry to send the Complaint to the Respondent.
4. specify the domain name which is the subject of the Complaint;
5. specify the trademark(s) or service mark(s) on which the Complaint is based and, for each mark, describe the goods or services, if any, with which the mark is used. The Complainant may also separately describe other goods and services with which it intends, at the time the complaint is submitted, to use the mark in the future;
6. describe, in accordance with the Domain Name Dispute Resolution Policy, the grounds on which the Complaint is made including, in particular: -
   1. the manner in which the domain name in question is identical or confusingly similar to a trademark or service mark in which the Complainant has rights; and
   2. why the Respondent should be considered as having no rights or legitimate interests in respect of the domain name that is the subject of the Complaint; and
   3. why the domain name in question should be considered as having been registered and being used in bad faith.
7. Specify, in accordance with the Dispute Resolution Policy, the remedies sought;
8. Identify any other legal proceedings that have been commenced or terminated in connection with or relating to the domain name that is the subject of the Complaint;
9. Conclude with the following statement followed by the signature of the Complainant or its authorized representative:
   “The Complainant, by submitting the Complaint agrees to the settlement of the dispute, regarding the domain name which is the object of the Complaint by final and binding arbitration in India in accordance with the Arbitration and Conciliation Act, 1996, the .IN Domain Name Dispute Resolution Policy of .IN Registry; Rules of Procedure and any bye-laws, rules or guidelines framed there under.”
   “Complainant agrees that its claims and remedies concerning the registration of the domain name, the dispute, or the dispute’s resolution shall be solely against the domain-name holder and waives all such claims and remedies against the .IN REGISTRY, as well as their directors, officers, employees, and agents and the arbitrator who will hear the dispute.
   “The Complainant by submitting this Complaint agrees that the decision of the Arbitrator to be appointed in this matter may be made public and may be published on the website including without limitation other forms of publication of the .IN REGISTRY. ”
   “Complainant certifies that the information contained in this Complaint is to the best of Complainant’s knowledge complete and accurate, that this Complaint is not being presented for any improper purpose, such as to harass the Respondent etc.

10. Annex any documentary or other evidence, including a copy of the Policy applicable to the domain name in dispute and any trademark or service mark registration upon which the Complaint relies, together with a schedule indexing such evidence.

It should be noted that a separate Complaint is required to be filed for dispute relating to each domain name.